Legal Billing & Collections Specialist

• Support attorneys and staff with billing policy questions
• Identify, document, and help resolve recurring billing errors
• Assist with billing-related projects and provide coverage during team absences
• Provide weekly and quarterly performance reports to attorneys
• Maintain billable hours, utilization, and revenue reports
• Follow up on collections and escalate unresolved issues as needed
• Communicate with clients regarding replenishments and outstanding invoices
• Apply retainer funds, reconcile billing activity, and track outstanding balances
• Coordinate attorney approvals and ensure invoices are sent on time
• Utilize AI billing tools to support billing reviews and process improvements

• Minimum of 2 years of experience in legal billing, bookkeeping, accounts receivable, or a related financial role
• Law firm experience strongly preferred
• Experience using legal practice management or matter management systems; LEAP experience strongly preferred
• Hands-on experience using AI tools to improve workflows and operational efficiency
• Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis
• Strong attention to detail and ability to identify discrepancies quickly
• Experience communicating professionally with attorneys, clients, and stakeholders regarding financial matters
• Ability to manage deadlines and prioritize multiple projects simultaneously
• English language

• Remote work opportunity
• Great Place to Work Certification culture
• Recruiter guidance through the application process