Technical Support Engineer

• Support customers through training, application engineering services, and general technical consultancy for solar photovoltaic inverters, energy storage systems, and EV chargers.
• Develop and maintain strong relationships with stakeholders in Solplanet’s distributor, installer, and EPC network.
• Collaborate with sales teams to maintain customer relationships, gain trust, and strengthen loyalty.
• Deliver online or onsite training to distributors and installers.
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products.
• Provide feedback and suggestions to Product Management on the product roadmap using technical expertise and competitive landscape insight.
• Work closely with Solplanet’s service teams and service partners in EMEA to assist customers during the after-sales phase.

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
• Fluent in Spanish language and business fluent in English.
• In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
• Ability to work independently and focused in a dynamic, fast-paced environment.
• Quick learner with desire to deepen knowledge in the renewable energy industry.
• Prior work experience in a PV related industry is not a necessity but will be an advantage.
• Self-motivated and performance driven.
• Excellent interpersonal and communication skills.
• Can-do attitude and hands-on mindset.
• Proactive, dynamic, solution and customer oriented.

• An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.
• Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.
• Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.
• A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.
• Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.
• Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.