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Real Estate Inside Sales Agent, ISA

About the role

• Answer incoming calls from buyers, sellers and the public quickly and professionally
• Respond to new online leads from Zillow and other sources within minutes, qualify them and route them to the right agent
• Book appointments, showings and listing consultations on agents’ calendars
• Call, text and email past clients, sphere contacts and older leads to uncover buyers and sellers
• Run follow-up campaigns and nurture leads until they are ready to talk to an agent
• Log every conversation and next step in the CRM
• Keep the CRM and lead platforms clean by merging duplicates, updating contact details, and tagging and assigning leads correctly
• Maintain accuracy across admin platforms and lead sources
• Support recurring marketing tasks such as weekly open house emails and seller follow-up routines
• Report to the broker and work alongside the ISA team and Listing Coordinator

• U.S. real estate, mortgage or ISA experience
• Fluent, clear spoken and written English, comfortable on the phone with U.S. clients all day
• Confident making outbound calls and handling objections
• Strong organization and data discipline
• Reliable high-speed internet, a quiet workspace and a quality headset
• Experience with Follow Up Boss, Zillow, CINC or similar platforms
• Spanish fluency
• Monday to Wednesday: 10 AM to 6 PM U.S. Central Time
• Thursday: 9 AM to 4 PM U.S. Central Time
• Sunday: 9 AM to 6 PM U.S. Central Time
• 40 hours/week

• Remote Working for US Company
• Competitive Salary in USD