Managing Consultant, IT Service Management

• Advise clients at management and C-level
• Identify the connections between IT and the business and contribute to the strategic direction of IT
• Lead IT sourcing and transformation projects
• Achieve sustainable improvements in the cost efficiency, quality, and scalability of the IT organization
• Shape service delivery and increase the business value of IT
• Support the introduction and ongoing development of IT services
• Provide professional leadership to consultants
• Support consultants in their professional development

• University degree completed
• At least five years of relevant project and consulting experience in IT service management
• Leadership experience is preferred
• Sound understanding of ITIL and other relevant frameworks
• Experience managing complex IT organizations
• Strong strategic thinking skills
• Ability to analyze complex interdependencies and derive practical recommendations for action
• High level of personal accountability
• Structured and organized approach to work
• Excellent presentation and communication skills
• Business-fluent German

• Subsidy for a company bicycle through JobRad
• Subsidy for public transportation tickets
• Fitness membership subsidy
• Preventive healthcare benefits
• Support for balancing family and work
• Option to work remotely
• 30 days of annual leave
• Christmas Eve and New Year’s Eve off for just one vacation day each
• Sabbatical opportunity