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Project Coordinating Manager

About the role

• Manage the daily operations of the Project Coordinating and Field Technician Departments
• Lead and supervise department employees, including managing schedules, assigning responsibilities, delegating tasks, and monitoring performance
• Coordinate and prioritize field projects to ensure work is scheduled and completed on time
• Serve as a liaison between project coordinators, field technicians, clients, laboratories, and internal departments
• Oversee client communication, including project updates, clearance results, technical questions, pricing, proposals, and service-related concerns
• Review and interpret laboratory results and technical findings and communicate relevant information accurately
• Oversee preparation, review, and approval of reports, reporting tables, invoices, emails, and other client deliverables
• Coordinate with laboratories regarding sample analysis, results, turnaround times, and timeline-impacting issues
• Cross-train team members and develop workflows that maintain operational coverage and efficiency
• Conduct department meetings, monitor project progress, identify bottlenecks, and address deadline or client satisfaction issues
• Train, mentor, and provide feedback to team members while maintaining quality and productivity standards
• Manage changing priorities and resolve complex operational and client issues
• Maintain strong client relationships and support customer satisfaction
• Support the Operations Director with department planning, resource allocation, and process improvements
• Work outside normal business hours, including occasional Saturdays, when necessary to meet operational deadlines

• Bachelor's degree from an accredited four-year university
• Minimum of 2 years of experience in the environmental industry or a related field
• Previous experience supervising employees and managing departmental operations, schedules, and workloads
• Strong project coordination and organizational skills, with the ability to manage multiple projects and competing priorities
• Strong leadership, delegation, and decision-making skills
• Excellent verbal and written communication skills, with a professional and client-service-oriented approach
• Ability to communicate effectively with clients, field technicians, laboratories, homeowners, and internal teams
• Working knowledge of environmental testing, laboratory analysis, and related technical concepts
• Experience reviewing and interpreting laboratory results, technical reports, and other project documentation
• Strong attention to detail and accuracy when reviewing reports, invoices, emails, and client deliverables
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to learn company databases, project management systems, and other software applications
• Ability to work effectively under pressure, solve problems quickly, and adapt to changing priorities
• Experience training, mentoring, and developing team members
• English proficiency at B2 level or above
• High level of professionalism, honesty, and integrity
• Proactive approach to identifying and removing roadblocks for clients and internal teams
• Proven remote work experience with a dedicated home office setup, reliable computer, quality headset, and stable internet connection
• Willingness to work a Monday-Saturday operational schedule as needed, including occasional work outside regular business hours
• Preferred: Experience in environmental consulting, environmental testing, industrial hygiene, or a related technical services industry
• Preferred: Certifications in Asbestos, Lead, or Industrial Hygiene, such as CAC, LI-RA, or CMI
• Preferred: Previous laboratory experience
• Expected to maintain confidentiality of company business records, including customer databases, employee information, client information, and business referral sources

• Fully remote role
• Dedicated home office setup
• Reliable computer
• Quality headset
• Stable internet connection
• Opportunity to grow with Vert Environmental