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Director, FSP 360

About the role

• Build strategy to support customers through model evolution
• Support and write proposals
• Develop operational and operational strategy recommendations
• Clarify customer needs and identify potential value beyond the initial request
• Assess constraints and roadblocks and establish recommendations
• Work through transitions
• Build strategic value propositions
• Build new partnership models
• Translate Delivery successes to customers
• Develop commercial offerings and build rates
• Collaborate across FSP and FSO environments
• Understand the broader pharma/biotech landscape and customer questions

• Experience in building strategy to support customers through model evolution
• Experience supporting/writing proposals
• Deep understanding of operations and operational strategy
• Ability to take a customer "ask" and make it more than what is requested
• Ability to ask questions and dig deeper to understand potential value
• Understanding of constraints and roadblocks to establish recommendations
• Experience working through transitions
• Experience building a strategic value proposition
• Experience building new partnership models
• Experience across FSP and FSO
• Knowledge of the broader pharma/biotech landscape and understanding of questions to ask
• Ability to translate Delivery successes to customers
• Experience with commercial offerings and building rates
• Project Management background would be beneficial
• Equivalent experience, skills, and/or education will also be considered

• Career development and progression
• Supportive and engaged line management
• Technical and therapeutic area training
• Peer recognition
• Total rewards program
• Inclusive culture
• Reasonable accommodations, when appropriate, for employees or applicants with disabilities