Professional Services Analyst II

• Provides consulting services and solution recommendations to companies to address lower-middle-market business challenges, create value, support growth, and maximize business efficiency and profitability.
• Builds customer-focused relationships with lower-middle-market clients to identify business challenges and determine the best solutions.
• Conducts needs analyses, determines project specifications, and identifies solutions to customers’ business challenges.
• Compiles business data using industry-specific knowledge to gain insight into an organization’s structure and operations.
• Leads working sessions with clients to ensure expectations and direction are aligned and timelines are met.
• Develops domain-specific subject-matter expertise and stays current with marketplace trends.