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Healthcare Virtual Assistant

About the role

• Answer phone calls and address patient inquiries
• Schedule and confirm appointments
• Pre-screen calls (triage) and direct patients accordingly
• Work with insurance and medical records
• Medical scribing
• Medical billing
• Assist with various administrative tasks as needed
• Collaborate with onsite medical staff
• Liaise with insurance providers
• Ensure an excellent patient experience

• Fluent in English
• Great personality
• Customer service mindset
• Experience in Healthcare (US)

• Competitive pay
• PTO
• Incentives