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AI Workforce Planning – Resource Coordination Specialist

About the role

• Allocate and reassign contributors across projects based on changing demand, capacity, and operational priorities.
• Coordinate access permissions, training requirements, and instructions associated with resource movements.
• Maintain accurate and up-to-date records of contributor deployment, status, performance, and availability.
• Monitor project capacity, throughput, onboarding, and offboarding to support effective workforce utilization.
• Identify capacity shortages, resource conflicts, and data inconsistencies, escalating risks to the appropriate stakeholders.
• Track resource requests from initial submission through allocation and completion.
• Coordinate with Project, Training, Onboarding, and Supply teams to ensure smooth resource deployment.
• Conduct clear shift handoffs, documenting outstanding requests, pending actions, and operational risks.
• Recommend improvements to resource planning processes, tracking systems, and workforce management workflows.
• Support timely, accurate decision-making in a dynamic environment with competing operational priorities.

• Professional experience in operations coordination, workforce management, resource planning, or a similar role.
• Strong spreadsheet skills and experience maintaining structured datasets, tracking records, and managing operational information.
• Excellent organizational skills and attention to detail.
• Ability to analyze capacity and resource data to make accurate, data-driven decisions under pressure.
• Strong communication and stakeholder-management skills.
• Ability to track multiple requests, deadlines, and dependencies simultaneously.
• Comfortable working in a fast-paced, shift-based environment and completing clear handoffs between teams.
• Availability to work the specified schedule for the full 16-week project.