Organizational Learning Advisor, Enterprise Systems

• Design, deliver, maintain, and measure global systems training for critical clinical and enterprise technology platforms
• Serve as the dedicated learning partner for Medidata and Certinia
• Translate complex workflows, compliance requirements, release changes, and business processes into clear, role-based learning experiences
• Lead learning and enablement strategies for implementations, releases, enhancements, new modules, new hire needs, refresher training, remediation, and sustainment
• Own the training approach in partnership with system owners and business stakeholders
• Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, Quality, Security, SMEs, and business leaders to confirm audiences, learning objectives, content readiness, approvals, and training timelines
• Develop, deliver, and maintain learning journeys, curricula, job aids, quick reference guides, facilitator materials, eLearning, videos, workshops, office hours, practice activities, assessments, and performance-support resources
• Support global end-user training, demonstrations, train-the-trainer sessions, stakeholder briefings, learner communications, adoption support, and remediation
• Ensure training assets are accurately assigned, published, version controlled, discoverable, and reportable within the Worldwide Learning Center or successor learning platforms

• Bachelor’s degree in Business, Human Resources, Education, Communications, Information Technology, Clinical Operations, Life Sciences, or a related discipline; equivalent experience may be considered
• 7+ years of experience in learning, training, instructional design, systems enablement, technology adoption, clinical operations training, enterprise application training, or related roles
• Demonstrated experience designing and delivering role-based systems training through instructor-led, virtual, self-paced, blended, video, job aid, workshop, office hour, sandbox, and performance-support formats
• Experience supporting complex implementations, validated clinical systems, financial or project operations platforms, system releases, global rollouts, training updates, alpha/beta reviews, approvals, LMS publishing, and sustainment
• Strong instructional design, facilitation, systems-training, consulting, stakeholder-management, and cross-functional collaboration skills
• Ability to translate complex clinical, financial, project operations, metadata, reporting, release, compliance, and workflow requirements into clear learning experiences and practical performance support
• Working knowledge of regulated or validated systems training, including GCP, GxP, 21 CFR Part 11, audit readiness, role-based access, controlled content, training completion records, and system release impacts
• Strong written, verbal, visual, analytical, and digital fluency skills
• Comfortable learning new systems quickly and using LMS platforms, authoring tools, AI-enabled productivity tools, and modern collaboration technologies
• Ability to prioritize competing system demands, manage multiple concurrent releases or implementations, and operate effectively in a global, matrixed environment
• Preferred experience with Medidata, Certinia, Salesforce-based platforms, CTMS, CDS, EDC, eTMF/RCM, eCOA/ePRO, RTSM/IRT, RBQM, LMS administration, training matrices, GxP training, 21 CFR Part 11 environments, or similar clinical and enterprise technology platforms
• Ability to travel up to 10% as needed

• Competitive benefits package depending on location
• Inclusive and equitable workplace
• Transparent compensation and pay equity