Senior Project Manager

• Lead the end-to-end delivery of a mobile e-commerce platform launching with customers across Latin America
• Serve as the primary liaison between customers, business stakeholders, leadership teams, and software development teams
• Develop a deep understanding of the application's functionality, user workflows, business use cases, and integrations
• Communicate product capabilities, benefits, and value propositions to customers and stakeholders
• Manage project timelines, deliverables, milestones, dependencies, and priorities across multiple workstreams
• Facilitate decision-making while balancing competing priorities and functional trade-offs
• Align leadership expectations and build consensus among stakeholders with diverse perspectives
• Identify, assess, and proactively communicate project risks, issues, and mitigation strategies
• Drive delivery excellence while maintaining focus on the long-term product vision and business objectives
• Collaborate with engineering, product, and customer-facing teams to ensure successful implementation and adoption
• Monitor project health and provide regular status updates, reports, and executive-level communications
• Support customer onboarding, implementation activities, and ongoing relationship management
• Foster accountability, transparency, collaboration, and continuous improvement
• Ensure successful execution in a fast-paced, rapidly evolving environment

• 7+ years of experience in Project Management, Delivery Management, Technical Program Management, or similar leadership roles
• Proven experience leading the delivery of software, SaaS, e-commerce, or digital product initiatives
• Strong experience managing customer-facing projects and engaging directly with external clients
• Demonstrated ability to coordinate cross-functional teams including Engineering, Product, Operations, and Business stakeholders
• Experience managing complex delivery environments involving multiple stakeholders with competing priorities
• Strong understanding of software development lifecycles, Agile methodologies, and product delivery processes
• Ability to quickly learn and understand application functionality, integrations, and technical concepts
• Track record of successfully managing project risks, escalations, dependencies, and changing priorities
• Exceptional communication, facilitation, negotiation, and stakeholder management skills
• Ability to influence decisions and align teams without direct authority
• Fluent Spanish (required)
• Professional English communication skills required; candidates must be comfortable communicating directly with U.S.-based leadership
• Experience working with Latin American customers and multicultural teams is highly preferred
• Previous experience in e-commerce, digital commerce platforms, retail technology, or customer implementation projects is a strong plus
• PMP, Agile, Scrum, or related project management certifications are a plus
• Bachelor's degree in Business, Engineering, Information Technology, Computer Science, or a related field
• Ability to travel for in-person customer meetings when required
• Working hours should overlap with U.S. business hours
• Successful candidates must complete employment verification and background checks, confirming job titles and employment dates with two previous employers

• 20 days of paid time off (PTO) per year
• Opportunities for professional growth and career development
• Company-provided equipment
• A collaborative, inclusive, and multicultural work environment
• The opportunity to contribute to a high-impact product launch and work directly with international customers
• Long-term engagement with opportunities for increased responsibility and scope as products and teams continue to grow
• Competitive compensation paid in USD