YOUR NEXT CHAPTER
Appointment Setter
About the role
• Contact prospective homeowners promptly via phone, text message, email, and CRM outreach tools
• Respond immediately to new inbound leads generated from online marketing campaigns, web forms, and referral channels
• Conduct high-volume outbound calling campaigns to existing prospect databases and targeted homeowner lead lists
• Qualify homeowners based on roof viability, energy usage, property ownership, and current electric costs
• Schedule qualified presentation appointments for Solar Consultants and field sales representatives
• Execute pre-appointment confirmation calls and text reminders to minimize cancellations and no-shows
• Re-engage missed or canceled appointments to reschedule meetings for the field sales team
• Overcome common homeowner hesitations and objections using professional, persuasive sales techniques
• Log all call activities, notes, appointment updates, and pipeline stages accurately in Tape, Oracle NetSuite, and company CRMs
• Proven track record in outbound calling, phone-based appointment setting, or inside sales lead generation
• Prior experience in residential solar, roofing, HVAC, pest control, windows, or similar home services sales is strongly preferred
• Demonstrated ability to handle objections, build immediate trust over the phone, and qualify leads efficiently
• Experience using solar or home service CRMs such as Tape, Oracle NetSuite, or parallel sales platforms
• Strong skills in calendar coordination, appointment confirmation, and pipeline follow-up management
• Excellent verbal communication skills in English with an energetic, professional, and convincing phone demeanor
• Work From Home
• Performance Bonus