YOUR NEXT CHAPTER
Commercial Solution Architect
About the role
• Interact with potential clients to determine their needs and explain the value of Toolbox products and services
• Act as the technical expert during customer presentations
• Determine requirements to meet client goals
• Liaise between Business Development and Engineering groups
• Respond to RFIs and RFPs
• Coordinate scoping exercises with Sales
• Review solutions offered to prospects from business and technical perspectives
• Support sales executives during technical presentations
• Pitch product or service solutions and explain features and benefits
• Detect functional gaps and document high-level specifications
• Work with product teams to define feature enhancements
• Research prospects’ current solutions before introductory meetings
• Write technical offerings and required documentation, including diagrams
• Write business proposals for SaaS products and custom solutions
• Create and adapt sales and marketing presentations for different strategies and target customers
• Align solution design with customers’ business requirements through close coordination with Sales and Product Development teams
• Collaborate with Sales and Marketing on lead-generation activities
• 3 or more years working in sales, software development, or consulting in SaaS companies
• Proven technical skills
• Outstanding interpersonal abilities
• Strong written and verbal communication skills
• Attention to detail
• Analytical and problem-solving capabilities
• Advanced level of English
• Effective time-management and prioritization abilities while working on multiple projects
• Independent and self-driven
• Excellent matrix management skills
• Experience with streaming technologies
• Ability to work with Sales, Support, Accounting, Marketing, Product Development, and Engineering teams
• Opportunity to work at a SaaS B2B technology company
• Work with major entertainment companies and products impacting millions of users
• Work with cutting-edge technology
• Opportunity to work on robust, high-availability systems handling high load and concurrency
• Opportunity to switch products as the portfolio evolves
• Diverse, collaborative team environment
• Professional growth and continuous improvement opportunities