Senior Application Support Specialist – Mass Spectrometry

• Provide pre-sales support to Sales through customer visits, product/application demonstrations, seminars, lectures, workshops, and sample analysis
• Provide post-sales support, in-house and onsite training, customer visits, and telephone support
• Increase customer satisfaction through timely and professional support
• Gather, analyze, and deliver field information to local and European Sales and Marketing regarding competitive activity, market conditions, and product opportunities
• Liaise with local, European, and global networks to solve customer problems quickly and efficiently
• Provide internal feedback on technical problems and input into new product features
• Travel across the EMEA region to drive customer engagement
• Provide onsite support, training, troubleshooting, and technical expertise

• Degree/PhD in chemistry, life sciences or equivalent experience
• Proven track record in analytical chemistry
• Experience with chromatographic and mass spectrometry method development and troubleshooting
• Experience ideally focused on Pharma and Clinical/Forensic workflows
• Experience with Nominal and Accurate Mass Spectrometry
• Awareness of HPLC-MS technologies and applications
• SCIEX instrumentation experience is beneficial
• Fluent in German
• Good verbal and written English language skills
• Fluent French language skills are an advantage
• Excellent communication and presentation skills
• Good organizational skills and ability to prioritize
• Ability to travel
• Valid driver’s license with an acceptable driving record

• Access to cutting-edge technology
• Participation in the Sciex Application Network
• Opportunity to attend technical conferences
• Opportunity to influence life-changing research and outcomes
• Danaher Business System continuous improvement culture
• Culture of belonging and inclusion