Forward Deployed Engineer

• Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks
• Map customer data models, including charts of accounts, cost centers, entities, and vendors, and keep them synchronized
• Debug integration issues end to end, from API logs through month-end reconciliation
• Build reusable integration patterns and internal tools to accelerate customer go-live
• Scope and configure multi-entity, multi-currency setups with customer finance teams
• Design stablecoin payment and settlement flows alongside SPEI, PIX, ACH, and SWIFT
• Help customers address country-specific tax and e-invoicing requirements such as CFDI, NF-e, and DIAN
• Collaborate with Compliance and Risk to maintain regulatory compliance
• Own technical onboarding for strategic accounts from scoping through go-live and adoption
• Run technical workshops with customer engineering and finance teams, sometimes on-site
• Create implementation plans, manage timelines, communicate expectations, and flag risks
• Serve as the technical point of contact for post-go-live escalations and expansion
• Convert recurring customer requests into prioritized Product and Engineering input
• Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept
• Document integration guides, edge cases, and playbooks

• 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
• Strong hands-on coding in at least one of Python, TypeScript/Node, or Go
• Production experience building against REST APIs and webhooks
• Solid SQL and data-mapping skills
• Track record of owning a customer project through go-live, including managing timelines and customer-side stakeholders
• Professional fluency in English plus Spanish and/or Portuguese
• Ability to travel to customer sites in Latin America as needed
• Preferred: Experience in fintech or payments, ERP/accounting/financial-system integrations, finance operations, stablecoin or digital-asset infrastructure, LatAm e-invoicing and tax systems, forward-deployed/solutions architect/implementation engineering, or internal tooling

• Full-time remote work
• Flexible schedule with the option to work from the Roma Norte office
• Opportunity to work on complex fintech, payments, treasury, and stablecoin systems
• Steep learning curve and professional growth opportunities