Customer Service, Call Center Agent – m/f/d

• Serve as the first point of contact for customer inquiries from vehicle order through delivery
• Support customers from completed order through vehicle handover
• Work closely with other departments to research the current status of orders
• Ensure smooth vehicle delivery
• Keep track of upcoming tasks and set priorities within the team
• Help customers receive their new car as quickly as possible, with delivery right to their doorstep

• Initial experience in dialog marketing, call center operations, or private customer service
• Enjoy interacting with customers by phone
• Structured, reliable, and solution-oriented approach to work
• Team player with a hands-on mentality
• Positive attitude and strong commitment to achieving self-defined goals
• Fluent German, both written and spoken
• English skills are an advantage
• Confident working with Google Workspace tools (Sheets, Gmail, Calendar, etc.)
• Please include your salary expectations with your application

• Up to 100% remote work within Germany, by agreement
• Modern IT equipment and IT support
• Attractive, market-competitive, performance-based salary
• Open communication and no dress code
• Individual training and coaching
• Discounts on well-known brands
• Discounts on the entire vehicle inventory for you, your family, and your friends