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Senior Sales Engineer

About the role

• Serve as a trusted customer advisor for the value and technical aspects of Axon's devices and cloud software solutions
• Support sales campaigns across the DACH territory through technical presentations, architecture design discussions, competitive displacement, PoC engagements, RFP/RFI responses, solution demonstrations, and technical workshops
• Support transition of sales opportunities into successful delivery by Professional Services and/or partners
• Research, network, and ideate to become the regional resource for solution opportunities, product roadmap development, and thought leadership
• Present and evangelise Axon technical and business value propositions at industry events
• Develop in-depth technical knowledge of Axon products and domain expertise
• Document customer feature requests and issues and provide feedback to sales and product management
• Support product tests and evaluations
• Execute customer site assessments focused on technology infrastructure
• Transfer industry, technical, and product knowledge to customers and colleagues
• Proactively plan to prevent pre- and post-sales issues and shorten time to revenue
• Facilitate and influence product enhancements and deployment of evidence capture devices and digital evidence management solutions for public safety agencies

• Natural and enthusiastic aptitude for technology, with ability to communicate its value using compelling and contextualised stories to anyone from any background
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions
• Self-starter able to identify tasks requiring ownership and when to collaborate
• Bachelor's Degree, preferably in Computer Science or Engineering fields, or equivalent experience
• Willingness to travel significantly (70%), including some international travel
• Valid Passport and Clean Driving License
• 8+ years of experience as a Sales Engineer, Systems Engineer, Network Engineer, or in a similar related field
• Knowledge and demonstrated operating experience in one or more of: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SaaS
• Strong understanding of CCTV systems, VMS, network technologies, and IP stack, including TCP/IP, DNS, DHCP, VLANs, firewalls, VPN gateways, and proxies
• High degree of technical knowledge in computing infrastructure components, data centers, and system support
• Experience in data integration and data analysis
• Experience with large-scale infrastructure-as-a-service platforms such as Amazon AWS, Microsoft Azure, or OpenStack
• Demonstrable project management experience for successful PoCs
• Fluent native German and excellent English language skills
• Evidence of effectively adding value as a global team member
• Evidence of working effectively remotely and independently
• Knowledge and experience implementing and managing relational database solutions, particularly Microsoft/Azure SQL, an advantage
• Practical knowledge of SAN technologies such as EMC and HP 3Par, an advantage

• Competitive salary package
• Generous holiday allowance
• Private healthcare allowance
• Learning & Development programs
• Fun and engaging team events