Channel Manager

• Own Amazon channel performance and profitability, translating commercial objectives into prioritized SKU-level action plans.
• Lead the agency-to-in-house transition by auditing performance, identifying improvements, documenting processes, and ensuring knowledge transfer.
• Set PPC strategy and budgets; evaluate TACoS, ACoS, and campaign efficiency; coordinate execution with the agency and future PPC Specialist.
• Convert SKU-level sales, contribution margin, conversion, and advertising data into recommendations that improve channel results.
• Maintain reliable Seller Central operations, account health, marketplace compliance, and support escalations.
• Improve product listings, detail pages, and promotions to strengthen conversion and support assortment expansion.
• Partner with commercial and operations leads on inventory availability and forecasting inputs.
• Provide leadership reporting on performance, profitability, risks, priorities, marketplace trends, policy changes, and Amazon events.
• Help interview, onboard, and lead the Amazon Operations Administrator and PPC Specialist.

• Proven end-to-end ownership of an established Amazon channel generating $500K+ in monthly revenue, covering more than advertising alone.
• Experience working with U.S.-based consumer packaged goods (CPG), direct-to-consumer (DTC), or other consumer product brands.
• Advanced Amazon Seller Central and Amazon Ads expertise, including PPC strategy, budget management, TACoS/ACoS, account health, and listing optimization.
• Strong analytical and commercial judgment, including SKU-level contribution margin analysis and an understanding of how advertising, pricing, conversion, and inventory affect profitability.
• Ability to develop channel strategy and personally execute operational improvements without relying on an immediately available support team.
• Demonstrated team leadership, ability to prioritize initiatives, independently evaluate agency performance, and communicate recommendations to senior stakeholders.
• Clear written and spoken English, proactive communication, and reliable follow-through on decisions, risks, and commitments.
• Nice to have: 5+ years of Amazon marketplace management experience, including hands-on channel ownership and team leadership.
• Nice to have: Experience leading an agency-to-in-house transition or building an internal Amazon team.
• Nice to have: Experience with Fulfillment by Amazon (FBA) logistics.
• Nice to have: Experience using advertising analytics or automation tools.
• Nice to have: Bachelor’s degree in Business, Marketing, E-commerce, or a related field.