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Application Engineer – Personal Safety Division

About the role

• Drive growth through customer collaboration, new application development, and new product commercialization
• Develop value propositions for effective commercialization
• Coordinate and lead customer field trials and evaluate local competition and marketing practices
• Develop and replicate product/market applications using e-tools
• Provide customer-facing technical and application engineering support across the Personal Safety Division portfolio in New Zealand
• Conduct customer visits, workplace assessments, application evaluations, product demonstrations, field trials, and performance evaluations
• Provide product selection, application, and technical recommendations
• Troubleshoot technical issues and support product implementation
• Partner with Sales and Marketing on strategic customer opportunities, major account conversions, specifications, and channel partner development
• Capture customer insights, market intelligence, unmet needs, and application feedback
• Support product evaluations, validation, NPI, commercialization, product transitions, changes, and launch readiness
• Deliver customer, distributor, and internal sales training, seminars, and workshops
• Support technical complaint investigations, root-cause analysis, corrective actions, and customer communication
• Support product certification, compliance activities, and applicable standards and requirements
• Collaborate with Sales, Marketing, Portfolio Management, R&D, Quality, Regulatory Affairs, Manufacturing, and Asia Application Engineering

• Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Science or a related technical discipline
• Relevant experience in Application Engineering, Technical Service, Industrial Safety, PPE or a related technical field
• Experience in customer-facing technical roles and working with distributors/channel partners
• Exposure to product evaluations, NPI, technical training and complaint resolution
• Knowledge of relevant PPE standards and regulatory requirements is desirable
• Strong application engineering and technical problem-solving capability
• Customer-centric approach with strong communication and presentation skills
• Ability to understand workplace hazards and recommend appropriate technical solutions
• Broad understanding of PPE and Personal Safety applications
• Ability to influence and collaborate across Sales, Marketing, R&D, Quality and Regulatory teams
• Strong project management and organizational skills
• Ability to work independently across a geographically diverse customer base

• Remote work arrangement
• Permanent employment
• Training and development through technical seminars and application workshops
• Opportunity to contribute to innovation and new product commercialization