Programme Manager – Migration & Integrations

• Lead technology integration and migration of businesses joining OrderYOYO from technical due diligence and integration planning through migration, stabilisation and retirement of legacy platforms
• Own the integrated programme plan across engineering, product, data and customer-facing teams
• Protect restaurant continuity and track delivery costs and agreed benefits
• Coordinate dependencies with Finance, People, Commercial and other functional owners
• Own end-to-end programme plans covering scope, timelines, dependencies, budget forecasts and risks
• Lead workstream owners, agree priorities and capacity with functional leads, run governance and escalate unresolved trade-offs to the CTPO
• Embed lessons learned into a repeatable migration and integration approach
• Inform due diligence through migration complexity, product-gap, dependency, effort, cost and delivery-risk assessments
• Prepare integration plans and coordinate Day 1 access, environments, tooling and working practices
• Coordinate technical and compliance assessments and track follow-up actions
• Coordinate data migration and integration into the data platform and business systems
• Segment customers, lead platform-gap analysis, recommend migration waves and sequencing
• Coordinate testing and reconciliation of order flows, payments and key integrations
• Coordinate wave runbooks covering preparation, cutover, validation, rollback and support
• Lead go/no-go recommendations and own operational handover, stabilisation exit criteria and business acceptance
• Plan controlled legacy retirement after migration
• Align engineering, product, customer-facing and finance teams around one plan and timeline
• Partner with Finance on business cases, migration and parallel-running costs, revenue at risk, legacy-retirement savings and forecast cost to complete
• Verify realised benefits and report progress, customer experience and value delivered to the CTPO and leadership team

• 5+ years of programme management experience in a technology organisation, including at least 3 years leading platform migrations, customer migrations or post-acquisition integrations
• Demonstrated ownership of complex, customer-facing platform migrations, including readiness assessment, cutover, post-migration stabilisation and transition into normal operations
• Strong technical literacy, including APIs, data pipelines, CRM migrations, cutover plans and infrastructure decommissioning
• Experience segmenting large customer bases into migration waves, with detailed run books, rollback, hypercare and clear go/no-go criteria
• Commercial judgement to weigh feature-gap costs against revenue at risk and drive decisions
• Excellent stakeholder management across engineering, product, commercial and executive audiences
• Proven ability to secure commitments, resolve competing priorities and lead delivery without direct line-management authority
• Clear, concise written and verbal communication, including executive-level reporting
• Comfortable working across countries, cultures and time zones
• Nice to have: experience in SaaS, restaurant technology, food ordering, payments or marketplaces
• Nice to have: experience with data platform and CRM migrations
• Nice to have: direct post-acquisition integration experience and running repeatable migration approaches across multiple programmes
• Nice to have: recognised programme management qualification such as MSP, PRINCE2 or PgMP

• A senior role with direct visibility to the executive team and real influence on how OrderYOYO grows
• Ownership of the migration and integration capability from day one, with autonomy to shape how it works
• Room to grow and opportunity to build the capability into a dedicated function and lead it
• Work across nine European markets alongside engineering, product, data and commercial teams