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Port Technician

About the role

• Perform mechanical maintenance and inspections on RTG, STS, RMG, ASC, straddle carrier, Munck Loader, Goliath Gantry, and Level Luffing cranes at customer locations
• Conduct on-site mechanical troubleshooting to identify equipment malfunctions and determine repairs using visual inspections, test procedures, and test equipment
• Perform on-site crane repairs during planned maintenance, service calls, and emergency breakdowns
• Apply OSHA, ANSI, CMAA, and other applicable industry codes and regulations
• Complete daily paperwork accurately and completely
• Document customer quotations and create follow-up documentation
• Review completed repairs with customers and obtain signatures on daily service reports
• Maintain professional appearance and company equipment, tools, ladders, forms, literature, vehicle inventory, and line stock
• Generate sales and service leads and communicate customer needs to appropriate Konecranes personnel
• Maintain knowledge of service literature, policies, and labor rates
• Provide customers with a Safety Summary and obtain a signed copy
• Communicate regularly with the local office and call the service supervisor at least once daily
• Procure basic parts, complete purchase orders, and maintain knowledge of local vendors and stocked parts
• Work a fair share of 24-hour calls and required overtime
• Complete a Safety Audit of crane limit switches and general operation before leaving customer premises
• Travel 95–100% of the time across the Americas

• Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field, or equivalent vocational/technical training and experience
• Minimum 1 year of experience involving mechanical and/or industrial troubleshooting and repair
• Good mechanical aptitude
• Valid driver’s license and good driving record; must pass an MVR check
• Willingness and ability to work off the ground and at extreme heights
• Willingness and ability to work overtime and out of town as necessary
• Willingness and ability to work in demanding work environments
• Must be able to frequently lift up to 25 lbs.
• Must be able to lift up to 50 lbs. daily
• Must be able to lift up to 75 lbs. occasionally
• Must be able to lift 100 lbs. rarely
• Requires frequent climbing, balancing, stooping/crouching, and overhead reaching
• Requires occasional pushing, pulling, kneeling, and crawling
• Must be able to work outside approximately 90% of the time
• Must be able to work in heat, cold, noise, and heights
• Safety-sensitive position

• Company vehicle/work truck and gas card for business purposes
• Medical plan
• Dental insurance
• Vision insurance
• 401(k) plan with company match from day one
• Profit sharing
• Identity theft protection
• Accident insurance
• Travel insurance
• Wellness program with potential medical deductible reduction and possible no-cost medical benefits in 2025
• 2 weeks of vacation per year, increasing to 3 weeks after 5–12 years and 4 weeks after 13+ years
• 5 days of sick leave per year, pro-rated during the first year after 90 days of service
• 10 paid holidays per year