Senior .NET Support Engineer

• Deliver high-quality technical IT support services for global enterprise systems enabling Document Capture and delivery
• Collaborate with operational scanning staff across global locations to diagnose, detect, and resolve technical issues
• Monitor and troubleshoot Kofax, DSP, E2E reporting, and Webstatus .NET applications based on SQL Server and deployed on Windows Server IIS
• Work on incidents, requests, and problem tickets
• Manage production deployments
• Manage major incidents
• Monitor jobs and remediate failures
• Communicate and coordinate issue status effectively with users

• 5 to 7 years of software engineering experience, with a minimum of 4 years specializing in .NET and SQL Server
• Hands-on experience with ASP.NET using C#, .NET Framework 3.5/4.0, MVC 4, WCF, Web Services, JavaScript, jQuery, HTML5, and CSS
• Extensive experience with Windows 10, Windows Server 2016/2022, SQL Server databases, Advanced IIS, and Active Directory
• Strong technical knowledge in IIS AppPool management, PowerShell, Web Farming (load balancing), and High Availability (clustering)
• Proven ability to analyze IIS and Windows event logs to diagnose application, configuration, or server issues, as well as perform performance monitoring
• Solid understanding of TCP/IP and experience in network troubleshooting, network management, and basic knowledge of switches, routers, and firewalls
• Proficiency with IDEs & Tools: Visual Studio 2017/2019, GIT / GitLab
• Experience in Agile/Scrum development methodologies
• Strong analytical and problem-solving skills
• Bachelor’s degree in Engineering, Computer Science, or a related technical field

• 100% remote work
• Occasional, fully reimbursed business trips to the client site in Radom/Piastów