Business Analyst II

• Coordinate projects and governance activities across the Finance Center of Excellence
• Serve as a primary liaison between stakeholders and project teams
• Maintain project intake, portfolio, and resource management information in Smartsheet and other business systems
• Produce and maintain recurring operational, project, and capacity reporting in Smartsheet
• Analyze data trends, identify risks and opportunities, investigate data integrity concerns, and provide actionable recommendations
• Maintain and enhance reporting solutions, validate data quality, identify reporting gaps, and ensure timely delivery of dashboards
• Facilitate stakeholder meetings, interviews, and requirements-gathering sessions
• Conduct current-state business process reviews and recommend process improvements
• Support annual audits, quarterly capacity planning, and Finance Center of Excellence operations
• Maintain strategic roadmaps, presentation materials, visualizations, and executive communications
• Maintain SharePoint, intranet, and collaboration sites and support documentation governance
• Support user acceptance testing, process documentation, data validation, and change adoption for new systems and capabilities
• Build relationships across global finance teams and national offices and influence outcomes without direct authority
• Participate in continuous improvement initiatives and contribute to Finance Center of Excellence maturity

• Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Project Management, or a related field, or equivalent combination of education and experience
• 3+ years of experience in business analysis, project coordination, operations, process improvement, reporting, or a related discipline
• Proven experience coordinating projects, managing multiple priorities, and supporting cross-functional stakeholders
• Strong analytical skills with experience gathering, interpreting, and communicating business and operational data
• Experience creating and maintaining recurring reports, dashboards, presentations, and business documentation
• Demonstrated ability to facilitate discussions, ask thoughtful questions, gather requirements, and uncover underlying business needs
• Fluent in both verbal and written English communication skills
• Proficiency in Smartsheet creating and managing forms, spreadsheets, reports, dashboards, and workspaces, or the ability to learn and become proficient quickly
• Ability to work independently, demonstrate initiative, and navigate ambiguity while maintaining attention to detail
• Strong relationship-building skills with a collaborative, approachable, and service-oriented mindset
• Curiosity, humility, and a willingness to learn, ask questions, and challenge assumptions appropriately
• Adaptability and resilience in a dynamic environment where priorities and requests may shift
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, Teams, Outlook, SharePoint, and OneDrive
• Experience with process mapping, workflow documentation, or collaboration tools such as Miro is a plus
• Finance or accounting experience is helpful but not required
• Maintains a personal relationship with Jesus Christ
• Consistent witness for Jesus Christ and courteous, Christ-like attitude
• Commitment to child protection expectations, Statement of Commitment to Child Protection, and Code of Conduct

• Participate in regular chapel services, prayer groups, and department devotionals