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Admin Officer – Construction

About the role

• Support project administration across multiple active projects
• Produce, collate, and distribute information using reports and dashboards
• Maintain accurate project records throughout the delivery lifecycle
• Assist the delivery team with general administrative tasks
• Engage with suppliers and subcontractors professionally and proactively
• Follow up outstanding information and documentation
• Maintain professional communication with external parties via phone and email
• Maintain project information records using Jira and associated systems
• Record and audit client and contractor communications
• Manage assigned tasks within CRM and task-management systems
• Support document processing and system updates
• Follow quality standards, procedures, and delivery processes
• Identify and escalate issues, delays, and risks
• Assist with agreed remedies and preventative measures
• Support audit readiness through complete documentation and communication trails
• Prepare basic reporting to maintain or improve service delivery
• Work toward delivery team KPIs and performance targets
• Fill administrative gaps within the delivery function
• Perform other role-specific duties as required

• Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred
• Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Accurate IT skills and confidence working with structured systems and workflows
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel
• Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable
• Good written and verbal communication skills, with confidence engaging suppliers and subcontractors
• Ability to process work efficiently while maintaining attention to detail
• Ability to follow defined processes, quality standards, and escalation pathways
• Ability to work both independently and collaboratively within a team environment
• Prior exposure to construction terminology or documentation is advantageous but not essential

• Permanent work-from-home setup
• Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia, New Zealand, the United States, the United Kingdom and Europe
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success
• Competitive pay and benefits
• Additional entitlements
• Structured career development programs
• Equal opportunity and inclusive workplace