HR Coordinator

• Coordinate day-to-day HR activities for Black & Grey and Managed HR Services clients
• Maintain accurate, confidential employee records, HR files, databases, and client documentation
• Organize the HR document library with clear filing, naming, and version control
• Build and maintain HR templates, forms, letters, checklists, trackers, SOPs, and standard documentation
• Support recruitment from job postings and CV screening through interview scheduling, candidate communication, follow-ups, and recruitment tracking
• Coordinate employee lifecycle activities including onboarding, documentation, attendance, leave, probation, renewals, payroll inputs, and offboarding
• Support drafting, updating, and implementing HR policies, procedures, SOPs, workflows, and RACI matrices
• Coordinate performance management and other HR cycles
• Track tasks, deadlines, client deliverables, and outstanding actions
• Follow up with employees, managers, candidates, clients, and other stakeholders
• Prepare HR dashboards, trackers, management reports, and basic HR research
• Coordinate approved employee, client, and business communications
• Provide regular progress updates to the Director
• Flag delays, dependencies, risks, documentation gaps, and process issues
• Provide administrative and coordination support across HR projects, client assignments, and other business requirements
• Handle confidential employee, client, and company information with complete discretion

• 2–4 years of experience in HR coordination, HR operations, or a similar execution-focused role
• Strong organization and relentless follow-through
• Ability to take ownership of tasks from start to completion without constant reminders
• Strong written and spoken English with clean, professional communication
• Comfortable managing multiple priorities, deadlines, and stakeholders at the same time
• High attention to detail, particularly with documentation, records, and HR data
• Ability to proofread documents and communications carefully before distribution
• Comfortable working independently in a fully remote environment
• Strong sense of accountability, responsiveness, and reliability
• Ability to handle confidential employee and client information with discretion
• Comfortable working with HR documentation, trackers, spreadsheets, and business tools
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to communicate progress clearly rather than waiting to be asked for updates
• Comfortable receiving feedback and revising work when required
• Ability to work within defined processes, accountability structures, and RACI frameworks
• Willingness to learn and work across different client requirements, industries, and HR processes
• Experience with Power BI and/or AI tools for reporting, analysis, documentation, or productivity
• Knowledge of HR systems / HRIS platforms, including Zoho
• Experience with UAE/GCC HR practices or working with organisations in the GCC
• Experience in outsourced HR, HR consulting, managed HR services, or a client-services environment
• Exposure to working across multiple organisations or clients simultaneously

• Full-time remote work
• Growth opportunity with exposure to different organisations, industries, clients, and HR areas
• Opportunity to develop practical experience in HR operations, people advisory, and outsourced HR delivery