YOUR NEXT CHAPTER
Senior Survey Programmer, Qualtrics
About the role
• Program market research questionnaires from Microsoft Word formatting into the Qualtrics online survey platform
• Set up routing, custom display logic, and termination logic
• Ensure questions and supporting media are accessible, understandable, aesthetically pleasing, and engaging
• Use JavaScript/jQuery, HTML, and CSS to create custom question designs, back-end logic/data structure, and display functionality in Qualtrics
• Contribute to accessible JavaScript/jQuery example libraries
• Recommend adjustments or clarification to project managers
• Conduct quality assurance on programmed surveys before sending
• Set up projects to collect sample through internal or external recruitment partners
• Manage and upload third-party translations and verify their display
• Communicate project status, edit requests, and questions with project managers
• Coordinate with fieldwork teams to maintain necessary quotas
• Perform other duties as required
• 7+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive)
• Ability to interface with internal teams to gather requirements, translate spec documents into programmed surveys, and communicate updates on timing expectations
• Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations
• Comfort with implementing more complex survey design elements (conjoint, maxdiff, least-fill randomization)
• Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work
• Ability to consult on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer
• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment