Brazilian Portuguese Speaking Interpreter

• Facilitate clear, accurate communication between English-speaking healthcare providers and Portuguese-speaking patients.
• Provide accurate, complete, and respectful video interpreting between English and Portuguese, with occasional over-the-phone sessions.
• Facilitate communication faithfully without adding, omitting, or altering meaning.
• Follow professional interpreter ethics, standards of practice, and company procedures.
• Maintain confidentiality and comply with applicable healthcare privacy requirements.
• Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
• Maintain professional conduct and sound judgment around interpreter role boundaries.
• Adapt to evolving technology, workflows, and service requirements.
• Participate in required training, coaching, and quality-related activities.
• Complete the structured evaluation process and foundations training before starting live sessions.

• Fluent, professional level verbal communication in both English and Portuguese.
• A genuine understanding of what medical interpreting involves. This can come from informal experience, such as interpreting for family members, rather than formal employment.
• Ability to interpret medical information accurately and completely in English and Portuguese.
• Comfort working with video conferencing platforms and adapting to new remote technology.
• Comfortable working within the US healthcare context.
• A dedicated home workspace reserved for this role: a private, distraction-free room with a door that locks, where no one else can see your screen while you work, and wired high speed internet (no Wi-Fi, hotspot, satellite, or DSL).
• Comfortable being on camera for the majority of each shift.
• Based in Brazil, available to work remotely.
• Previous medical interpreting experience is advantageous but not essential.
• Formal medical interpreter training or a related certificate or degree is advantageous but not essential.
• National medical interpreter certification (for example CCHI or NBCMI), where available for the language, is advantageous but not essential.
• Experience interpreting over video or telephone platforms is advantageous but not essential.
• Working knowledge of medical terminology in English and Portuguese is advantageous but not essential.
• Preferred backgrounds include healthcare or clinical support, customer service/call center/BPO, and language services/translation/interpreting experience.

• Paid Time Off
• Work From Home
• Training & Development
• Equipment provided