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Electronic Technician I

About the role

• Installs, debugs, and provides technical maintenance for hardware and software, primarily at customer sites.
• Performs scheduled inspections, cleaning, and minor repairs on products.
• Inspects products, troubleshoots issues, and escalates requests to higher support levels in accordance with procedures.
• Schedules services, completes documentation, and interacts with customers to ensure their satisfaction.
• Uses diagnostic tools to troubleshoot hardware and software failures.
• Performs component-level hardware repairs.
• Cleans and adjusts mechanical components.
• Configures and installs applicable software.
• Performs preventive maintenance and replenishes consumables.
• Installs, moves, adds, changes, and removes hardware and software products (IMAC/R).
• Instructs and trains customers on the use and operation of installed products.
• Participates in implementing measures to achieve KPIs and assists with special projects.

• High school diploma.
• Technical degree in Electronics, Electrical Engineering Technology, or a related field.
• Active CFT registration.
• Valid driver’s license.
• Own vehicle required.
• Availability to work in Marília, São Paulo, and neighboring cities.

• Diebold Nixdorf is an equal opportunity employer and values diversity in the workplace.
• Participation in regular hardware and software training (hands-on/on-the-job, classroom, and web-based).