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Field Service Engineer – Southern DACH Region

About the role

• Commission, maintain, repair, and optimize TOMRA sorting systems
• Carry out service assignments at customer sites in Germany and across Europe
• Analyze and resolve technical faults in electrical and electromechanical systems
• Support the integration and testing of new systems
• Train customers, service personnel, and maintenance staff on site
• Provide technical support by phone and during on-site visits
• Work closely with the Sales, Project Management, and Technical Support teams
• Document service assignments and prepare service reports
• Ensure high system availability and customer satisfaction

• Degree or vocational training in Electrical Engineering, Automation Technology, or a comparable field
• Alternatively, completed technician training combined with relevant professional experience
• Solid knowledge of fault analysis and troubleshooting for technical systems
• Enthusiasm for technical challenges and practical problem-solving
• Independent, structured approach to work
• Willingness to travel extensively (approximately 80%) within Germany
• Enjoy working with customers and international teams
• Fluent German and good written and spoken English
• Category B driving licence
• Based in Southern Germany or Austria

• 30 days of annual leave
• Employer contribution to occupational pension plans
• Employer-funded group accident insurance
• Employee share purchase program with attractive preferential terms
• Exclusive discounts at numerous providers through Corporate Benefits
• Bicycle and e-bike leasing to support sustainable mobility
• Wellpass membership for fitness, health, and well-being
• Access to the Voiio platform, offering resources related to family, health, and personal support in everyday life
• Remote work possible