Support and QA Intern

• Assist with user support and customer inquiries
• Help analyze and log support tickets
• Monitor the resolution of technical issues
• Contribute to the maintenance and updating of internal documentation
• Participate in activities related to software quality and system validation
• Collaborate with the Support, Customer Success, Quality, and Development teams

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Strong communication skills and a willingness to learn
• Organized, detail-oriented, and proactive
• Interest in building a career in technology
• Advanced English proficiency (reading, writing, and speaking) – Required
• Commitment to a minimum 12-month internship – Required
• Availability to work Monday through Friday, from 10:00 a.m. to 5:00 p.m.
• Reliable internet connection and a quiet home-office environment
• Expected graduation date must be provided during the selection process
• No university classes scheduled between 8:00 a.m. and 5:00 p.m.

• Transportation allowance: BRL 100.00
• Monthly meal/food allowance: BRL 350.00
• Life insurance
• Learning-focused environment with opportunities for permanent employment and career growth
• Direct interaction with clients and strategic internal teams
• All necessary work equipment and materials