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Dental Billing Specialist – ENG

About the role

• Oversee the entire billing cycle from claims submission to final reimbursement.
• Track and manage unpaid bills, follow up on outstanding claims, and resolve collection issues.
• Investigate denied claims, identify errors or required corrections, and resubmit claims with appropriate adjustments.
• Manage claim resubmission and correction tasks, verifying accuracy and implementing corrections to avoid reimbursement delays.
• Document billing activities according to regulatory standards and compliance requirements, including HIPAA.

• Proven experience in medical billing within the dental practice area.
• Experience with claim denial management and collections processes.
• Proficiency in English communication, both written and verbal.
• Proficient with a dental billing software (Eaglesoft, Dentrix, Denticon, etc.)
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.
• Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
• Processor: Intel Core i5 7th Generation or higher (or equivalent).
• Memory: 8 GB RAM.
• Storage: 256 GB SSD or HDD with at least 50% free space available.
• Webcam: 720p resolution or higher.
• Operating System: Windows 10 or later (or equivalent).
• Audio Equipment: Noise-canceling earphones or headset.
• Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• HMO insurance (PH)
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves