Consulting Manager – Life Science Patient Experience

• Lead consulting engagements for Life Sciences clients focused on patient engagement strategy, patient journeys, operating model transformation, and digital enablement
• Manage cross-functional teams and act as day-to-day client lead
• Drive execution, align stakeholders, and scale patient-centric solutions such as patient support programs and engagement platforms
• Own large-scale client projects, ensuring quality, timely delivery, and budget adherence
• Guide solution development and implementation
• Manage client relationships and ensure client satisfaction throughout the project lifecycle
• Develop business relationships and serve as a trusted client advisor
• Execute business development plans, including lead qualification, problem/solution exploration, proposal generation, and client meetings
• Lead, motivate, coach, and mentor direct reports and client project team members
• Support recruitment and development of high-potential talent
• Facilitate client meetings and conversations that produce clear outcomes
• Develop business presentations and reviews for internal and external audiences
• Develop governance programs to define, monitor, and support programs and strategies
• Evaluate and learn new tools, processes, and approaches to improve methodologies
• Create methodologies and intellectual capital for the practice area
• Represent the company at speaking engagements, networking events, executive events, seminars, and other marketing events
• Travel periodically to client sites and/or attend designated hub offices

• Bachelor’s degree in Business, Marketing, Engineering, Operations, or another relevant discipline
• 5 or more years’ consulting experience in Life Sciences
• Demonstrated delivery of patient engagement or patient support solutions (digital, CRM, or services-driven)
• Proven ability to lead client engagements and teams
• Experience managing complex projects involving efficiency, productivity, quality, cost, and digital capabilities
• Well-developed business acumen, including policy alignment, concise communication, and technology solutions supporting strategic goals
• Demonstrated success executing business development plans and goals
• Technology strategic planning experience, including critical thinking and structuring ambiguous situations
• Well-developed communication skills and expertise delivering compelling presentations
• Effective problem resolution skills
• Demonstrated customer focus
• People leadership experience, including coaching and mentoring
• Proven ability to build trusting interpersonal relationships and maintain professional demeanor under pressure
• Ability to travel based on client requirements
• Legally authorized to work for any employer in the U.S. full-time without sponsorship
• Preferred: 8 or more years’ consulting experience, including team leadership
• Preferred: Experience developing a technology practice or service offerings within life sciences
• Preferred: Process improvement/Six Sigma/Lean Sigma experience
• Master’s/MBA preferred

• Bonus eligible
• 401K Savings Plan with Company Match
• Medical / Dental / Vision coverage
• Employee Stock Options Plan (ESOP)
• 25 PTO / 6 Federal Holidays / 4 Floating Holidays
• 4 months parental leave to birthing parent / 2 months to supporting parent
• Flexible work based on client and business needs