Pre-sales Engineer

• Lead the technical side of the sales cycle with Sales, partners, and customers
• Understand business and technical challenges and recommend appropriate Wildix solutions
• Deliver tailored demonstrations and presentations to technical and business audiences
• Design and support UC&C solutions, including system architecture, security, APIs, integrations, network architecture, and Contact Centre requirements
• Support partners on RFPs, tenders, and Proof of Concept installations
• Ensure customer requirements and trial objectives are met
• Support Sales in developing opportunities, addressing technical objections, and closing deals
• Maintain knowledge of Wildix and competitor solutions
• Provide market feedback and input into product roadmap and direction
• Support customer and partner training, onsite presentations, industry events, and other customer-facing activities
• Manage multiple opportunities and priorities while meeting tight deadlines and travelling as required

• Proven B2B pre-sales or Sales Engineering experience within UCaaS, Contact Centre, telecommunications, or a related technology environment
• Strong technical understanding of UC&C and telecommunications technologies, including APIs, integrations, network architecture, and solution design
• Strong technical sales and commercial skills, with the ability to translate complex technology into clear business value and influence buying decisions
• Excellent communication and presentation skills
• Experience supporting solution design, product demonstrations, RFPs, tenders, or POCs
• Strong organisational and time-management skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proactive, self-motivated approach and genuine interest in technology
• Ability to continuously learn and adapt
• Collaborative, results-driven mindset with commercial focus
• Ability to travel as required

• Generous time off
• Mac and top-tier technology/equipment
• Career growth and development programs and events
• Country-specific benefits
• Variable commissions scheme included in total compensation
• Supportive, high-performing team with trust and autonomy
• International, diverse, and inclusive workplace
• Profitable and stable company