Field Service Engineer

• Install and commission sorting equipment at customer sites
• Perform maintenance and troubleshooting activities
• Train operators and maintenance personnel
• Support customers with technical expertise
• Represent TOMRA as a trusted partner in the field
• Prepare for customer visits from a home office
• Complete service reports and update technical documentation
• Provide remote support when needed
• Support customers primarily throughout Bordeaux, Agen and neighbouring regions
• Occasionally support colleagues and customers elsewhere in France

• Technical qualification (BAC+2 or equivalent) in Electrotechnics, Industrial Maintenance, Automation, Electronics, or a related discipline
• Hands-on experience in electrical fault-finding and electromechanical troubleshooting
• Fluent French
• Ability to communicate effectively in English in a technical and professional environment
• Previous experience in Field Service, customer-site maintenance, commissioning, installation, or travelling technical support roles highly preferred
• Proven experience performing preventive maintenance, troubleshooting, and repair activities on industrial equipment in customer-facing environments
• Good understanding of IT systems, networking fundamentals, and PC configuration
• Strong customer-service mindset and ability to build trusted relationships
• Valid driving licence required

• Up to 10% annual performance-based bonus
• Fully equipped company car with fuel/charging card and reasonable private use
• Comprehensive family healthcare fully funded by TOMRA
• Business travel expenses and travel insurance fully covered
• Prévoyance plan including salary protection and life insurance coverage
• 25 days of annual leave plus additional RTT days
• Latest laptop, mobile phone, tools, PPE and professional workwear
• Tailored training and development opportunities through TOMRA Learn
• Employee Share Purchase Programme
• Long-Term Service Awards every 5 years
• Regular team events and social activities
• Home-based work when not supporting customers on site