YOUR NEXT CHAPTER
Key Account Manager – m/f/d
About the role
• Independently manage and strategically develop Amazon accounts
• Develop and implement tailored growth strategies for Seller and Vendor accounts
• Implement data-driven initiatives to improve performance
• Work closely with Advertising and Content teams to optimize listings and advertising campaigns
• Prepare performance analyses, reports, and forecasts
• Monitor relevant KPIs such as Buy Box, IPI score, inventory levels, and advertising budgets
• Communicate directly with clients and provide strategic advice, including at C-level
• Support escalation management
• Proactively identify challenges and independently develop solutions
• Build and maintain long-term client relationships
• Ability to independently manage clients and make strategic decisions
• Strong analytical skills and a data-driven approach to decision-making
• High level of ownership and excellent organizational skills
• Customer-focused and solution-oriented mindset
• In-depth knowledge of Amazon marketplace mechanisms, including SEO, PPC, FBA, Vendor Central, and Seller Central
• Flexibility through a work-from-home policy and 60 days of working abroad per year
• €1,000 annual professional development budget
• Public transportation pass in your hub city
• Three feedback sessions and one Career Development Session per year
• One Social Day per year to support charitable organizations or events
• Access to mental health services, including one-on-one sessions with mental health professionals
• Beautiful offices in central locations across all hubs
• Dogs welcome at the Hamburg office
• Great parties and events, including twice-yearly all-company get-togethers
• Open, appreciative, and supportive work environment
• Continuous personal and professional development
• Opportunity to contribute to the company’s growth