YOUR NEXT CHAPTER
Field Service Technician – Electromechanical
About the role
• Install and commission sorting equipment at customer sites
• Carry out maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA with customers and contribute to service quality
• Prepare customer visits from home
• Write service reports
• Update technical documentation
• Provide remote assistance when required
• Work primarily across Nouvelle-Aquitaine and neighboring regions
• Occasionally support colleagues and customers in other regions of France
• Minimum two-year technical degree (Bac+2) in electrical engineering, industrial maintenance, automation, electronics, or a similar field
• Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French
• Ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis, and repairing industrial equipment in a customer-focused environment
• Good IT skills, particularly with PC systems, networks, and network configuration
• Experience in field service, maintenance at customer sites, commissioning, installation, or on-site technical support is a significant advantage
• Strong customer service orientation and excellent interpersonal skills
• A valid Category B driving licence is essential
• Company vehicle with fuel/charging card and personal use permitted
• Annual bonus of up to 10%
• Family health insurance fully covered by TOMRA
• All travel expenses covered
• Benefits scheme including salary continuation and life insurance
• 25 days of paid annual leave plus additional time off in lieu (RTT) days
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided
• Ongoing training and development through TOMRA Learn
• Employee share ownership program
• Loyalty bonus every five years
• Team events and social gatherings
• Home-based position