YOUR NEXT CHAPTER
Senior Paid Social, Client Success Manager
About the role
• Independently manage, launch and optimise Meta advertising campaigns across multiple client accounts
• Develop and execute lead-generation strategies focused on generating qualified enquiries and improving commercial results
• Manage advertising budgets, campaign structures, audience targeting and performance optimisation
• Work directly with Meta Ads Manager, Meta Pixel and Conversions API to support accurate campaign tracking and measurement
• Develop and execute creative testing strategies
• Analyse campaign data to improve lead quality, conversion rates and return on investment
• Monitor and reduce customer acquisition costs through continuous campaign optimisation
• Scale successful campaigns while maintaining performance efficiency and budget control
• Troubleshoot campaign performance, tracking issues and conversion challenges
• Prepare performance reports and communicate actionable recommendations to clients
• Build and maintain client relationships through proactive communication, responsiveness and accountability
• Translate technical advertising results into practical commercial insights for clients
• Manage multiple client priorities while maintaining campaign quality and performance
• Collaborate with internal stakeholders on digital marketing and lead-generation initiatives
• Take responsibility for campaign outcomes and contribute to the agency's growth
• Minimum 5 years of hands-on experience managing Meta Ads campaigns
• Proven experience independently launching, managing, optimising and scaling paid Meta campaigns
• Previous experience managing multiple advertising accounts, preferably within a digital marketing agency
• Demonstrated success generating qualified leads, reducing acquisition costs and improving campaign ROI
• Strong practical knowledge of Meta Ads Manager, Meta Pixel and Conversions API
• Experience implementing and troubleshooting campaign tracking, conversion measurement and attribution
• Strong understanding of campaign budgeting, audience targeting, creative testing and performance optimisation
• Ability to analyse campaign performance data and translate insights into measurable improvements
• Experience communicating campaign performance and strategic recommendations directly to clients
• Excellent written and spoken English
• Previous experience working with Australian or UK clients
• Strong commercial awareness and ability to connect advertising performance with business outcomes
• Excellent client relationship management, communication and organisational skills
• Ability to independently manage multiple accounts and competing priorities
• Proactive approach, strong accountability and ownership of campaign results
• Comfortable working fully remotely with regular working-hour overlap with Sydney, Australia
• Preferred: experience generating qualified leads for professional services, healthcare, legal services or trades businesses
• Preferred: strong background in a performance-focused digital marketing agency
• Preferred: proven ability to scale lead-generation campaigns across multiple client accounts
• Preferred: experience improving lead quality and conversion performance for service-based businesses
• Preferred: experience taking ownership of client relationships alongside hands-on advertising execution
• Preferred: leadership potential and ambition to progress into a Head of Paid Media position
• Fully remote working arrangement
• Competitive monthly compensation based on experience and location
• Opportunity to work with Australian clients across multiple industries
• Significant ownership of paid advertising campaigns and client relationships
• Opportunity to contribute directly to the growth of an expanding digital agency
• Exposure to varied lead-generation campaigns and performance marketing challenges
• Potential career progression towards Head of Paid Media
• International working environment with opportunities for professional development