YOUR NEXT CHAPTER
Senior Director Analyst – Tech Services Buying Dynamics
About the role
• Create innovative, thought-provoking, and highly leveraged must-have insights content
• Develop thought leadership, new insights, and actionable approaches to client needs
• Analyze client barriers and needs to identify root causes and drive strategy
• Establish insights positions across a team of analysts
• Provide independent insights to Gartner leaders and influence research agendas
• Research, analyze, and predict market trends and shifts
• Advise clients and prospects through virtual and face-to-face interactions
• Create and deliver presentations for Gartner events, conferences, and client briefings
• Support BTI and Sales by serving as the voice of the market and driving client engagement
• Conduct timely, high-quality content peer reviews
• Build credibility as an industry expert representing Gartner insights, methodology, and strategy
• Participate in innovation, ideation, and research discussions
• Identify research process improvements and develop new processes
• Mentor and coach junior team members
• Promote regular client engagement with Gartner insights and interactions
• Bachelor's degree or equivalent experience; Graduate degree preferred
• 12+ years of relevant field or industry experience
• Experience working for, or supporting, professional services firms with operations in APAC
• Familiarity with emerging services markets, particularly around AI related projects
• Ability to advise both global organizations and regional startups while recognizing resource and control constraints
• Passion for understanding customer behavior beyond the obvious
• Executive presence and ability to establish credibility with executives and stakeholders
• Strong organizational skills and ability to work under tight deadlines
• Excellence in research and writing
• Strong written and verbal proficiency, analytical and presentation skills
• Proficiency in analyzing and synthesizing data and applying patterns and frameworks
• Strong communication skills and ability to explain complex concepts concisely
• Subject matter expertise and comfort presenting at large and small-scale speaking engagements
• Strong business and financial acumen
• Deep knowledge of the global and competitive landscape within the subject area
• Ability to work independently and collaborate across teams in a multicultural global team
• Learning agility and ability to navigate highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively
• Willingness and ability to travel up to 25% where applicable
• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Flexible hybrid work environment, with virtual work when productive and in-person collaboration in a community setting
• Professional growth and career development opportunities
• Inclusive workplace and equal employment opportunities
• Reasonable accommodations for qualified individuals with disabilities