Field Service Engineer

• Deliver field service work efficiently to meet cost and time objectives
• Ensure optimal performance of TOMRA Food sorting machines
• Diagnose and resolve equipment issues and conduct repairs
• Collaborate with internal departments to improve customer support processes
• Install and adjust TOMRA Food equipment
• Train customers in system operation and maintenance
• Maintain accurate, detailed field reports for administrative follow-up
• Provide commissioning, operation, testing, integration, optimisation, maintenance, training, and repair services primarily in France

• Bachelor's degree in Electronics, Electrotechnical, Automation, or Industrial Maintenance, or equivalent of minimum 3 years of experience in a related field
• Fluent in English; other languages are a plus
• Proven experience in on-site preventive and corrective maintenance supporting industrial customers
• Good understanding of IT, networking, and PC configuration
• Valid driver's license
• Willingness to travel abroad for at least 80% of the time, including weekends or holiday seasons
• Ability to establish and maintain effective relationships with customers, colleagues, and management

• Work equipment including laptop and cell phone subscription provided
• 21 working days annual leave; after 5 years continuous service, an additional 5 days annual leave provided
• Long service recognition in accordance with TOMRA Jubilee policy
• Travel expenses: daily allowance in accordance with SARS regulations for work away from home within South Africa and in other countries
• Pension Fund Scheme: Liberty Life (5% company contributions)
• Medical Aid and Mental Health Benefit policy cover: Discovery
• On-call standby allowance
• Company car provided; fringe benefits tax applies, with limited private mileage
• Life and Disability Insurance policy cover: Discovery