Account Manager

• Drive sales growth across an assigned territory by building relationships with retail partners
• Deliver effective in-store execution and enhance product knowledge at store level
• Conduct regular store visits aligned to a structured call cycle
• Optimise merchandising and product positioning
• Train retail sales teams to increase sell-through of TEMPUR products
• Develop and maintain relationships with retail store owners, managers, and Retail Sales Assistants
• Act as the primary point of contact for assigned customer accounts
• Identify and implement opportunities to grow sales within each store
• Conduct quarterly business reviews with key retail partners
• Audit stores for TEMPUR standards relating to POS, signage, branding, and ranging
• Plan and deliver regular out-of-hours training sessions
• Support in-store promotions, campaigns, and product launches
• Represent the company at trade events, Home Shows, exhibitions, retailer conferences, and industry events
• Maintain CRM records and report on sales activities and opportunities
• Support forecasting and planning through field insights
• Monitor competitor activity, pricing, in-store presence, customer trends, and shopper behaviour
• Collaborate with the Field Sales Manager, National Account Manager, and Customer Service

• Ability to build and maintain professional relationships with retail store owners, managers, and Retail Sales Assistants
• Ability to develop and manage an effective call cycle across an allocated territory
• Ability to conduct regular and structured store visits
• Sales growth and account development skills
• Merchandising and product positioning skills
• Ability to deliver engaging and informative product training
• Ability to support promotions, campaigns, product launches, trade events, and retailer conferences
• Ability to maintain accurate CRM records and provide timely reporting
• Ability to monitor competitor activity, pricing, and in-store presence
• Ability to provide customer trend and shopper behaviour insights
• Ability to collaborate with the Field Sales Manager, National Account Manager, and Customer Service

• Equal employment opportunities
• Inclusive and supportive work environment