Senior Sales Analyst

• Serve as a key partner to the Analytics leader, translating business priorities into structured, decision-ready analysis
• Analyse customer engagement patterns, product adoption, and account-level performance to uncover insights that inform sales and retention strategy
• Own the preparation of monthly and quarterly reporting on core sales metrics, including cross-sell, upsell, and churn
• Extract and manipulate data from Snowflake and other cloud data sources to support recurring reporting cycles and ad hoc business requests
• Design, build, and maintain dashboards and reports in modern BI tools, turning complex data sets into clear, actionable views for stakeholders
• Support the Analytics leader in developing presentations for senior leadership, helping shape the narrative behind sales and customer performance trends
• Build strong working relationships with customer-facing and cross-functional teams to deepen visibility into customer behaviour and engagement drivers

• 4-7 years of experience in a sales, revenue, or customer analytics role, with direct exposure to customer engagement and account-level data
• Demonstrated experience analysing customer success metrics, product usage, and engagement trends to inform sales decisions
• Hands-on experience building reports and dashboards, with strong SQL skills and confidence working in Snowflake or a comparable cloud data warehouse
• Proficiency in modern BI tools (Tableau, Power BI, or Looker), including building calculations, visualizations, and data models for both scheduled and ad hoc analysis
• A sharp analytical mindset, comfortable framing a business question as a hypothesis and validating it with data
• Skilled at translating technical findings into a clear, compelling story for non-technical audiences, including senior leadership
• Strong communicator with excellent interpersonal skills, able to build trust and influence across sales, customer success, and analytics teams
• Highly organized, detail-oriented, and proactive, with a strong quality and process orientation
• Working knowledge of data governance principles, policies, and standards
• A collaborative, energetic team player who can build influence across departments
• Preferred: Experience working within Salesforce.com (SFDC)
• Preferred: Exposure to a modern data stack (e.g., Snowflake, dbt, or similar tools)
• Bachelor's degree is preferred
• Background checks are required for this position
• Authorization to receive software or technology controlled under U.S. export control laws and regulations may be required

• Equity for all employees
• Flexible annual leave, paid holidays and volunteer days
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance
• Fertility support and paid parental leave
• Employee Assistance Program