YOUR NEXT CHAPTER
Senior Accountant, Managed Accounts Receivable
About the role
• Manage accounts receivable for managed hotel properties, including guest and direct-bill ledgers, aging and collections, travel-agent commission activity, payment discrepancies and reconciliation between property management and payment systems
• Review hotel guest ledgers, accounts receivable ledgers and direct-bill balances to identify unresolved items and collection risks
• Monitor receivable aging, follow up on outstanding balances, resolve account allocation and payment discrepancies, and apply payments received in the PMS against the proper folios
• Review direct-billing requests, coordinate account setup, and retain appropriate approvals and documentation
• Support weekly travel agent commission processing through TACS and relevant travel-program administration, including file uploads and supporting records
• Reconcile property management system activity against the CorPay Extranet and research payment differences to resolution
• Process or support CLC billing, invoicing and payment application for assigned accounts
• Collaborate with property sales, finance and operations teams on AR cleanup, payment disputes and account-level requests
• Oversee cash and credit card reconciliation, write-off and balance sheet submissions for applicable revenue-related accounts
• Handle chargeback disputes
• Maintain reconciliations, audit trails and accurate updates for assigned AR portfolios
• At least 2 years of experience in accounts receivable, collections, direct billing or account reconciliation supporting multiple business units
• Ability to investigate ledgers, payment applications and aging, explain discrepancies, and communicate with operating teams
• Solid Excel capability
• Experience with an ERP, AR or property accounting platform
• Strong organization, sound judgment and attention to confidential financial information
• Hospitality or managed-property AR experience (Nice to Have)
• Experience with Opera PMS (Nice to Have)
• Experience supporting direct billing approval workflows and travel-agent commissions (Nice to Have)
• Experience with Airline or Cruise line AR workflows (Nice to Have)
• Work from home
• Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time
• U.S. corporate holiday calendar