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Logistics Coordinator

About the role

• Research and book flights for employees and contractors traveling to events
• Monitor airline fares and secure favorable pricing
• Compare booking platforms and airline channels to identify the best fares
• Manage group travel bookings
• Handle last-minute flight changes, cancellations, and rebookings
• Track flight credits, unused tickets, and loyalty program balances
• Build and distribute travel itineraries
• Coordinate ground transportation, hotels, and airport transfers
• Maintain accurate booking, cost, and traveler preference records
• Communicate itinerary updates and disruptions to travelers
• Manage simultaneous travel requests across events and timelines
• Liaise with production managers and operations leads regarding event schedules and staffing travel needs
• Confirm and maintain traveler details, including passport information, TSA PreCheck/Global Entry, and seat preferences
• Flag scheduling conflicts and logistical issues
• Track receipts, booking costs, and travel spend for post-travel reconciliation

• Demonstrated experience booking and managing business travel, preferably in a high-volume or fast-paced environment
• Strong working knowledge of airline pricing behavior
• Proficiency with major online booking platforms, including Expedia for Business, TripActions, Concur, direct airline portals, and GDS tools
• Exceptional attention to detail
• Excellent communication skills and a calm, professional manner when handling disruptions or urgent changes
• Ability to manage multiple travelers and concurrent bookings under time pressure
• Reliable, self-directed, and responsive during business hours
• Prior experience supporting a production company, live events organization, touring operation, or similar industry with frequent crew travel is preferred
• Familiarity with corporate travel policy management and cost reporting is preferred
• Experience managing contractor travel in addition to W-2 employees is preferred
• Knowledge of airline loyalty programs and status benefits is preferred