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Senior Solutions Consultant – Supply Chain Business Process Architect

About the role

• Serve as a strategic and trusted advisor to customers evaluating TraceLink's Supply Chain Agentic Business Process solutions
• Partner with Sales Executives, Product Management, Value Engineering, Professional Services, and customer teams
• Lead discovery sessions and evaluate current end-to-end supply chain processes and systems
• Design Agentic Business Process solutions aligned with customers' Agentic Supply Chain Operating Models and Operating Systems
• Deliver tailored demonstrations, solution presentations, technical workshops, and RFP/RFI responses
• Guide customers through adoption of TraceLink's OPUS Platform, OPUS Agents, Agentic Control Tower, and Agentic Business Network
• Coordinate with Track & Trace Sales and Architect teams for customers pursuing both journeys
• Map current-state supply chain processes to future-state Agentic Business Processes and roadmaps
• Build executive business cases with Value Engineering to demonstrate operational and financial outcomes
• Provide subject matter expertise across supply chain planning, execution, and orchestration
• Relay customer feedback and pain points to Product Management, the Center of Excellence, and Professional Services
• Own technical accuracy, support closing strategies, run the Agentic Accelerator Program, and support MEDDPICC-based opportunity qualification and scoping

• 5+ years in a client-facing role combining technical presales and strategic consulting, such as Business Process Architecture, Solution Consulting, Implementation Services, or Supply Chain Consulting, within Enterprise SaaS, life sciences, or supply chain environments
• Demonstrated expertise in consultative and business value selling methodologies
• Excellent verbal and written communication skills, with the ability to present business and technical topics to individuals at all organizational levels
• Exceptionally strong technical troubleshooting and problem-solving skills
• Familiarity with cloud hosting architecture
• Demonstrated track record of sales achievement, technical competence, and customer satisfaction
• Team player and collaborator
• Innovative thinking to open expansion opportunities within Supply Chain ABP and Track & Trace
• Up to 35% travel
• Preferred: life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience
• Preferred: knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI
• Preferred: experience working in cross-functional enterprise commercial organizations and matrixed global organizations

• Up to 35% travel allowance/expectation
• Opportunity to work with a global team and cross-functional organizations
• Professional exposure to TraceLink's OPUS Platform, OPUS Agents, Agentic Control Tower, Agentic Business Network, MINT, POET, and future Supply Chain products and services