Technical Program Manager II

• Lead product programs and initiatives across the division from concept to market
• Align product, engineering, and business teams to exceed customer expectations
• Lead cross-functional teams across Engineering, Product Management, Network Operations, Sales, Services, and Support to support the product roadmap
• Manage and mitigate risks and develop contingency plans
• Maintain and communicate the backlog of work with key stakeholders, guiding priorities based on business needs
• Communicate program status and expectation changes to senior leaders using standardized methods
• Maintain and iterate on a roadmap of committed work through the current calendar
• Lead projects, enhance performance, and increase customer satisfaction

• 5 years of relevant experience
• High School / Bachelor's degree or its equivalent
• Experience working within a technical team
• Good understanding of the software development life cycle
• Experience with JIRA and Confluence
• Experience with Internet technologies or protocols such as DNS, HTTP, TCP/IP
• Ability to analyze workload and communicate technical issues to senior stakeholders of varying technical ability
• Excellent interpersonal, organizational, and communication skills
• Ability to work across global constituencies

• Health, well-being, finances, and life beyond work benefits
• FlexBase workplace flexibility: work at home, in an office, or a combination of both