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Agile Coach

About the role

• Govern, sustain, and continuously improve the Downstream flow at a global scale
• Ensure adherence to the standard process
• Ensure the reliability of flow data
• Provide mechanisms, visibility, and tools to help teams achieve predictability in their international deliveries
• Monitor Downstream operational discipline and promote data-driven improvements
• Align work plans with stakeholders
• Facilitate the development and monitor action plans resulting from deviations
• Systematically track the flow performance traffic lights
• Build and use practical solutions based on Generative AI and automation to optimize governance routines and accelerate flow analysis
• Work remotely within a cross-functional structure (Cross Chapter)

• Experience with workflow management (Kanban/Delivery), systemic agility, and operational governance in technology environments
• Experience with Azure DevOps, including process rule management, queries, workflows, Delivery Flow work-item traceability, and data-quality governance
• Daily application and analysis of official flow metrics, including System Lead Time, Downstream Cycle Time, Flow Efficiency, Throughput, WIP, WIP Aging, and Blocker Metrics
• Experience providing mechanisms, views, and tracking practices that support teams in achieving greater delivery predictability
• Experience with tactical stakeholder management, including delivery-plan alignment, action plans to address bottlenecks, and visual management of indicators and performance traffic lights
• Application and monitoring of working agreements such as Definition of Ready (DoR), Definition of Done (DoD), Block Management, and Sustain Capacity categorization
• Experience building and using simple Artificial Intelligence solutions or automations, such as scripts, OpenAI Codex, AI assistants, or workflow automations, to optimize personal routines and analyses
• Advanced English for daily work in global contexts and meetings
• Preferred: practical knowledge of applying the Kanban Maturity Model (KMM)
• Preferred: certifications in flow management and agility methods, such as KMM, KCP, or equivalent certifications

• Meal or food allowance
• Transportation allowance
• PPR bonus (Profit-Sharing Program)
• 14th salary
• IAPP (Ambev Private Pension Institute)
• Health insurance
• Dental plan
• Life insurance
• DASA telemedicine, with all specialties available 24/7
• Extended maternity and paternity leave, 60 and 15 days respectively
• Wellhub (formerly Gympass)
• Childcare allowance
• Education allowance
• Self Learning allowance for courses, certifications, and language programs
• Self Friday: Friday afternoons off for study and self-care
• Mercado Tech: monthly discounts on Ambev products, available only in cities where our facilities are located
• Brahma Express: 20% discount on the platform
• Birthday day off
• Initial home-office allowance to help set up your workspace
• Monthly home-office allowance