Senior Director – Smart Operations

• Define and execute the multi-year strategy for smart operations systems, solutions engineering, and related research capabilities.
• Identify emerging customer, business, technology, and operational requirements and translate them into product and capability roadmaps.
• Shape architecture and technical direction for integrated hardware and full-stack software solutions.
• Influence enterprise-level decisions on platforms, standards, tools, partnerships, and investment priorities.
• Guide research and academic collaborations.
• Lead teams responsible for systems definition, solution architecture, product specifications, and end-to-end technical execution.
• Translate business opportunities into user experiences, use cases, system requirements, and measurable outcomes.
• Direct hardware, embedded software, cloud services, applications, data flows, interfaces, security controls, and operational requirements.
• Oversee integration, validation, deployment, and troubleshooting of complex computer, information, and software systems.
• Establish systems engineering practices, technical governance, architecture reviews, and design decision processes.
• Enable predictable product-feature delivery through agile planning, continuous integration, continuous delivery, and release management.
• Partner with product management, engineering, operations, security, quality, customer-facing teams, and business stakeholders.
• Drive root-cause analysis and resolution of systemic product and operational issues.
• Establish and monitor delivery, quality, performance, reliability, customer value, and operational-efficiency measures.
• Promote automation, standardization, reuse, and continuous improvement.
• Build, lead, and develop systems engineers, solutions architects, technical program leaders, and engineering managers.
• Set goals, priorities, decision rights, and performance expectations.
• Foster accountability, collaboration, innovation, inclusion, and continuous learning.
• Apply performance management and succession planning.
• Develop technical and leadership talent through coaching, mentoring, career development, and capability-building programs.
• Model company values and leadership behaviors.

• Bachelor's degree in computer engineering, electrical engineering, computer science, information systems, software engineering, or a related technical discipline.
• 15+ years of progressive experience in systems engineering, solutions architecture, software/hardware development, product engineering, digital transformation, or a related field.
• 8+ years of experience leading multi-disciplinary engineering or technology organizations, including managers and senior technical professionals.
• Demonstrated experience delivering integrated hardware and full-stack software systems from concept through deployment and lifecycle operations.
• Strong experience translating business needs into user experiences, use cases, system requirements, product specifications, and technical roadmaps.
• Experience with systems integration, distributed or embedded systems, cloud platforms, data and information systems, APIs, observability, cybersecurity, and production operations.
• Experience applying agile, DevOps, continuous integration, continuous delivery, and modern product development practices.
• Proven record of leading complex, cross-functional programs with significant technical, organizational, and business impact.
• Strong written, verbal, executive communication, influencing, and stakeholder-management skills.
• Advanced degree in a relevant technical or business discipline is preferred.
• Experience leading smart manufacturing, intelligent operations, industrial automation, digital engineering, connected products, or enterprise technology transformation.
• Experience spanning operational technology and information technology environments.
• Knowledge of edge computing, IoT, AI/ML-enabled applications, digital twins, robotics, advanced analytics, or other emerging smart-operations technologies.
• Experience defining platform strategies, reference architectures, technology standards, and reusable solution frameworks.
• Experience managing external technology partners, suppliers, research institutions, or academic collaborations.
• Track record of building research-to-product pipelines and converting emerging technologies into business value.
• Experience operating in a global, matrixed, and highly regulated technology environment.