Collections Specialist, Accounts Receivable

• Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices
• Contact clients, follow up on late payments, and negotiate payment arrangements
• Identify reasons for payment delays and resolve billing disputes
• Maintain accurate records of collection efforts, payment statuses, and client communications
• Generate, issue, and track invoices accurately and on time
• Maintain account records and reconcile entries
• Assist with basic administrative accounting tasks using QuickBooks
• Identify billing and collections bottlenecks and improve cash flow
• Work closely with a successful business owner and take full ownership of Accounts Receivable functions
• Record a 2–3 minute application video covering AR and collections background, handling difficult accounts, a successful collection example, and role fit

• Extensive experience handling Accounts Receivable and chasing payments
• Proven track record managing receivables, handling past-due accounts, and lowering aged balances
• Ability to negotiate effectively, overcome objections, and push for resolutions
• Hands-on experience with QuickBooks, invoicing workflows, and basic bookkeeping or financial administration (nice to have)
• Excellent written and verbal English skills
• Ability to work independently in a fast-paced remote environment and manage multiple priorities
• Assertive and persistent when holding clients accountable and following up on payments
• Comfortable handling phone and direct outreach
• Able to handle challenging conversations without losing focus
• Able to receive payments via Wise; Wise must support local bank transfers in the candidate's country of residence/bank location
• Available for U.S. Eastern Standard Time working hours

• 100% remote
• $50 birthday bonus
• $200 testimonial bonus
• No tracker
• Full-time, 40 hours/week
• Remote-first team