YOUR NEXT CHAPTER
Sales Consultant – Professionals with Disabilities
About the role
• Support prospective students with warmth, courtesy, empathy, and a strong focus on the customer experience
• Apply consultative sales techniques, including SPIN Selling, creating a sense of urgency, and leveraging scarcity
• Communicate clearly and persuasively with leads
• Manage and prioritize the opportunity pipeline
• Strategically follow up on deals and tasks
• Record lead interactions and information in management systems and the CRM
• Make contact attempts according to the sales funnel process
• Maintain knowledge of courses, campaigns, commercial terms, and discount policies
• Stay up to date on the market, competitors, and trends in the education sector
• Guide candidates through registration, negotiation, and enrollment
• Meet productivity, service quality, and sales conversion targets
• Collaborate daily with the Marketing, Customer Service, and Commercial Operations teams
• Currently pursuing or have completed a university degree
• Experience in consultative sales, customer service, or Inside Sales
• Knowledge of sales and negotiation techniques
• Experience with the SPIN Selling methodology is a plus
• Familiarity with CRM systems and sales funnel management
• Basic knowledge of Microsoft Office
• Excellent verbal and written communication skills
• Strong organizational and lead portfolio management skills
• Results-oriented mindset with a focus on achieving targets
• Proactivity, a sense of urgency, and a strong focus on the customer experience
• Availability to work in a dynamic environment with productivity and quality targets
• This is an exclusive opportunity for individuals with disabilities documented under Brazil’s CID classification
• Meal or food allowance
• Flexible working hours and work arrangements for remote positions
• Gympass / Wellhub
• Psicologia Viva, including online consultations with psychologists and nutritionists
• Health and dental insurance
• Life insurance
• Extended parental leave: up to 6 months for mothers and 20 days for fathers
• Support from Rede D'Or for maternal and infant health
• Partnership with the local SESC
• Birthday Day Off
• UCA platform with a variety of courses
• AIA language academy
• Leadership development program
• Afya Women’s Mentoring (MMA)
• Discounts on Afya undergraduate and graduate programs