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Territory Manager
About the role
• Grow Penumbra in India by increasing sales and customer satisfaction within India and APAC
• Work daily with the Country Manager and Sales Manager to ensure superior customer service and product use
• Meet and exceed quarterly and annual sales plans
• Develop relationships with existing hospitals, labs, and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to customers
• Secure and renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain communication with current and prospective customers about programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing product and service lines
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Travel as necessary, including outside the region, to support the position and product line
• Complete special projects or assignments as requested
• Keep current on Penumbra products and services and provide feedback to the corporate office on market receptivity, concerns, and customer issues
• Maintain knowledge of competitive product innovations, sales promotions, catalogs, and advertising
• Attend assigned industry trade shows, complete follow-up, submit orders, communicate problems for internal follow-up, obtain leads, and send follow-up correspondence
• Maintain accurate sales expense records, customer files, and required field sales reports
• A Bachelor's degree in Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
• Experience managing distributors
• Creativity and a passion for innovation
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Ability to interact with senior leadership and all levels within the organization
• May have business travel 50% of the time
• Potential exposure to blood borne pathogens and other potentially infectious materials
• Ability to wear 7-9 pounds of lead for extended periods of time
• Ability to stand, walk, sit, reach with hands and arms, and use a computer for extended periods
• Specific vision abilities including close, distance, color, peripheral vision, and depth perception
• Business travel as necessary for the position and product line support
• Attendance at industry trade shows as assigned
• Occasional on-call availability required 24 hours per day, 7 days per week